Creating VALUE to Your Organization
- Revenue Growth via effective business/marketing/channel strategy
- Market Expansion via innovative branding and Web 2.0 marketing programs
- Profitability Improvement via process improvement and employee reenergizing
- Establish new business opportunities/organizations
- M&A pre due diligence and post optimization
- Rapid results via interim executive positions
- Strategic problem/task specific solutions
Overview
Performance-focused, market-driven executive with demonstrable success in corporate, start-up, turn-around and international business strategy responsibilities. Success characterized by ability to quickly assess/triage organizations and then reenergize with innovative revenue strategy and execution.
- CEO, COO, GM, CSO and CMO positions held – increasing revenue responsibility up to $187 million
- Successful launch of pioneering B2B Internet Commodity Management – cash positive in 24 months
- Generated revenue within first six months for healthcare voice technology start-up
- Successful launch of Technology Strategy Practice with million dollar billings in first six months
- Functional and start-up experience in Marketing, Sales, Development, Operations and Customer Support
- Strong technology experience – hardware, software, telecommunications, and Internet
- International experience including creation of blended sales channel model in Europe
- Start-up funding experience and large scale IPO execution
- Extensive business strategy experience – principal developer of VOGI® strategy methodology
Key attributes include: “make it happen” passion, leader, people developer, team builder, innovative business strategist, creative revenue executive, broad technology knowledge, and process-driven.
LinkedIn Profile: http://www.linkedin.com/in/donturner
Experience
Morbark, LLC (post-acquisition interim management, 2016) Winn MI
Chief Strategy, Marketing, & Product Officer
Hired by new Owners to reposition the Company growth in the tree processing heavy equipment marketplace. Accomplishments:
- Developed completely new marketplace positioning theme to coincide with Company 60th anniversary
- Conceptualized new Industrial product architecture with objective of reducing 17 platforms to 4 platforms
- Developed new organizations – New Product Development and Research & Development – in support of growth strategy
- Developed strategic development process
- Established “Office of the CEO” with management governance and “War Room” strategic process
- Provided leadership, education, and training throughout Management Team in new thought processes and approaches
Veloxiti, Inc. (turnaround, 2011-2014) Alpharetta GA
(formerly Applied Systems Intelligence, Inc.)
President & Chief Executive Officer
Hired by Board to save, restructure, and reposition this provider of artificial intelligence software to the Department of Defense and Intelligence communities. Accomplishments:
- Triaged and restructured Company to survive loss of 80% revenue
- Continued year over year growth of core business
- Complete rewrite of technology to improve performance and create new development environment allowing non AI scientists to create Intelligent Agent technology with minimal training
- Rebranded/Relaunched company to take DoD technology into commercial markets
- Negotiated and executed two joint ventures for specific verticals
American Reliance, Inc. (restructure, 2011-2012) El Monte CA
Chief Operating Officer
Hired by Chairman to restructure and establish growth model for this provider of military-grade computer systems. Accomplishments:
- Triaged and restructured dysfunctional organization
- Launched robotic controller business
- Evaluated business and M&A opportunity in biometric business unit
- Evaluated business and M&A opportunity in global military grade computer systems
- Improved EBITDA 40%
- Recruited and evaluated replacement
Jimway, Inc. (restructure, 2011) Rancho Dominguez CA
President & Chief Executive Officer
Hired by Board to restructure this Consumer Products company. Accomplishments:
- Developed new bidding and process model
- Established new performance reporting system
- Evaluated and established gameplan for future product technologies
ARC Solutions, Inc. (turnaround, restart, 2008-2010) Washington, DC
Chairman of the Board, President & Chief Executive Officer
Hired by Investors to turnaround SaaS provider of Association Management Software. Accomplishments:
- Reduced Company burn rate 27% first 90 days
- Triaged Client relationships in jeopardy
- First 120 days took Company to break-even from previous operations losing $200k/month
- Positioned and packaged the Company for sale
Delta Management Group (Growth/Turn-Around, intermittent 1995 – 2008)
Numerous full-time and Interim Executive roles engaged directly or via private equity firms. Served as CEO, GM, CMO, and CSO for both growth and turnaround technology companies. Accomplishments include:
- Strategic restructuring of Commercial Banking Cash Management Division
- “2x Doubling” revenue strategy for an ASP-based wealth management software provider
- Turnaround of $90 million public software company – extensive use of proprietary VOGI® methodology.
- Led mid-range computer SBU – launch on time, under budget – first time in company history
- Led major corporate business process reengineering – cycle time improvement of 75%
- Interim management of global Customer Service organization – 22% cost savings
Interim Executive positions as part of Delta Management Group Interim Executive Services:
Enhanced Capital, LLC (Private Equity)
Managing Partner, Enhanced Advisors, LLC
Providing strategic and management services including: Pre-Investment Strategic Due Diligence, Interim C-Level, Executive Chairman, and Liquidity Event Portfolio Strategies. Responsibilities included strategic turnaround of portfolio companies while concurrently managing merger with competitor.
CMXsportsvision, Inc (Start-Up)
Managing Director
Led marketing and creative efforts for new Internet-based Sports Entertainment Company. Created new corporation, integrated three technology companies, partnered with billion-dollar enterprise, and marketed via Internet, television, and radio over 150 streaming media offerings.
NEXVOICE, Inc. (Start-Up)
President & Chief Executive Officer
nexvoice developed vdocs™, voice interaction™ solution for physicians. Accomplishments:
- Created entirely new business model for addressing physician transcription challenges
- Developed and launched vdocs™ voice technology product with less than $1 million initial funding
- Generated revenue within six months of start-up.
- Acquired and integrated technology company with knowbrainer®, verbalbasic® voice applications
CMXchange.com, Inc. (Start-Up)
Chief Marketing & Strategy Officer
Led development of pioneering business model for B2B commodity exchange offering physical/financial Internet-based trading instruments. Responsible for funding solicitation and all marketing activities:
Pro-Tech Solutions, Inc. (Turnaround, 2006-2007) Atlanta, GA
President & Chief Executive Officer
Engaged to turn-around legacy hardware business. Accomplishments include:
- Developed Integrated Self-Service Solution Strategy from legacy hardware-only business
- Won Kiosk.com “Best Overall Software Solution” Award within ten months of new solution strategy introduction
- Improved Revenue Run Rate 35%, Gross Margin improvement 25%
Premiere Technologies, Inc. (corporate restructuring, 1998-1999) Atlanta, GA
President, Emerging Enterprise Solutions Business Group & EVP, Strategy & Integration
Managed three SBU’s for public $450 million enhanced telecom Services Company. Initial focus: turn-around situation (voice messaging), revitalization of mature business (calling card) and start-up of integrated communication/Internet business utilizing new sales channel model. Accomplishments:
- Completed Customer-centric business reorganization in 90 days supporting $187 million revenue target
- Established processes/metrics/reporting– business unit did not exist previously
- Established new product development and Customer support organizations
- Restructured operations with new market and delivery orientation – new channel model
- Consolidated service centers resulting in shorter response times and $3 million annual cost savings
- Improved EBITDA $6 million (40% run-rate increase) within first 90 days
SiGMA (Start-Up, 1993-1995) Rochester, NY
Vice President & Principal, Strategic Services
Strategic Services Practice Leader in start-up strategy, operations and systems solutions for technology-intensive companies. Primary business focus improving performance of venture capital invested firms.
Computervision (Corporate IPO, 1991-1993) Bedford, MA
Vice President, Strategic Planning & Marketing Communications
Chief Strategy Officer for billion-dollar software company. Architect of successful IPO. Responsible for: corporate strategy, marketing communications, and worldwide market and product restructuring projects:
- Created and implemented new European sales model – 35% channel savings with no loss in revenue
- Established new worldwide distribution channel – 15% revenue increase through blended channel strategy
- Developed SBU business model for next generation technology business unit
KPMG Peat Marwick (1990-1991) Chicago, IL
Strategic Services Practice Leader (strategy and services)
Practice Leader for technology strategy practice – from zero-base to $2 million in billing revenue first year.
Ernst & Young (1987-1990) New York, NY
Business Strategy Practice Co-Leader (strategy and services)
Codeveloper of Operations Strategy practice. Brought and managed several large new Clients to firm.
AutoSimulations, Inc. (Start-Up, 1984-1987) Detroit, MI
Eastern U.S. Managing Director, Management/Engineering/Software (software start-up)
Created Eastern U.S. for software/engineering firm. Market leader and 2x company sales in 24 months.
Booz•Allen & Hamilton (1981-1984) Cleveland, OH
Management Consultant – Associate (strategy and services)
Worldwide Technology Strategy Practice, business/market strategy including pre and post M&A activities.
General Motors Corporation (1974-1980) Saginaw, MI
Process Engineer (corporate engineering)
Mechanical process engineer and first-line supervisor. Co-op student 1974 to 1978.
Education
University of Michigan – Ann Arbor, MI
Master of Business Administration & Graduate Engineering Thesis
Operations Strategy/Management major concurrent with Masters-Level Engineering Thesis elective in computer simulation modeling. Worked full-time as software engineer during second year of school.
General Motors Institute – Flint, MI
Bachelor of Science – Industrial Administration
Engineering core with Operations Management & Research major. Minors in Finance and Statistics. Engineering Thesis “Flywheel Ring Gear Processing” successfully completed per fifth-year requirements.